Frequently Asked Questions

Kabrita adds vegetable oils to its goat milk formulas to ensure your baby receives the right balance and optimal composition of essential fatty acids. These fatty acids are essential for healthy growth and development, supporting brain function, vision, and overall well-being.

Goat milk naturally contains nucleotides. Nucleotides are part of DNA and play an important role in energy storage.

Fish oil is very rich in DHA, the polyunsaturated omega-3 fatty acid found in the brain and retinal tissue.

GOS (Galacto-oligosaccharides) is a prebiotic fiber that helps support gut health. It promotes the growth of beneficial bacteria in the large intestine, aiding digestion and boosting immunity. Kabrita contains GOS to help create a balanced gut environment, supporting your little one’s overall well-being.

Kabrita contains naturally occurring sodium from goat milk, which is essential for fluid balance, nerve function, and muscle contraction. To comply with nutritional requirements, a minimum amount of sodium must be present in infant formula.

No, Kabrita does not contain added sugars. The only sugar present is naturally occurring lactose in goat milk, which is essential for energy and digestion.

No, Kabrita does not contain any artificial flavors, colors, or preservatives.

Yes, Kabrita’s goat milk base makes it naturally easier to digest than cow’s milk formulas due to its A2 beta-casein protein and smaller fat globules.

Yes, Kabrita contains lactose, which is naturally present in goat milk.

Kabrita contains naturally occurring prebiotics like oligosaccharides, which help support gut health and digestion.

Kabrita contains natural lactose and is not suitable for babies with diagnosed lactose intolerance. However, some babies with mild sensitivities to cow’s milk formulas may find Kabrita easier to digest. Always consult your pediatrician before making a switch.

Preparing your little one’s bottle is simple! Just follow these easy steps:

• Wash your hands and sterilize the bottle.
• Boil fresh water and let it cool to 40°C.
• Pour the correct amount of water into the bottle.
• Use the provided scoop to measure the formula (1 scoop per 30 ml of water).
• Close the bottle, shake well, and test the temperature before feeding.

Tip: Always use the scoop that comes with the tin for the perfect measurement!

The number of feeds depends on your baby's weight. The recommended number of feeds per 24 hours is mentioned on the backside of the tin. If your baby requires more than the recommended number of feeds, we recommend consulting your pediatrician.

To prepare 100 ml of Kabrita formula:

• Add 3 level scoops of powder to 90 ml of water. That means 1 scoop per 30 ml of water — easy to remember!

Always use the scoop provided in the tin to ensure accurate measurements.

Yes, you can — but with a few important guidelines!

We recommend using the prepared formula within 1 to 2 hours for the best quality and safety, as it may change in composition over time.

Here’s how to safely reheat your baby’s bottle:

• Place the bottle in a bottle warmer or a bowl of warm water for a few minutes.
• Avoid using the microwave, as it can cause uneven heating and create hot spots that might burn your baby.
• Only reheat once. If your baby doesn't finish the bottle, it's best to prepare a fresh one next time.

Occasionally the scoop will settle in the powder. Try tilting the tin and tapping gently against the side to displace the powder. This should help you locate the scoop.

Once you open the tin, make sure to store it in a cool, dry place away from heat and humidity.

Use the formula within 4 weeks of opening to ensure it stays fresh and safe for your little one.

Do not store it in the refrigerator, as moisture can affect the quality of the powder.

Yes, you can mix Kabrita formula with breast milk if needed.

Yes, but avoid using the microwave. Instead, use a bottle warmer or place the bottle in warm water.

Once prepared, use the formula within 1 hour. If refrigerated immediately, it can be stored for up to 24 hours.

Yes, many parents switch from cow’s milk formula to Kabrita due to its gentle digestion benefits. Gradual transition over a few days is recommended.

Kabrita.ae offers free shipping on all orders across the UAE.

Delivery time is typically 1-2 working days.

Yes, you can track your order by entering your shipment tracking number:

• For UAE: Aramex Track Shipments
• For KSA: Starlinks Track Shipments

Due to hygiene reasons, formula products cannot be returned once opened. However, if you receive a damaged or incorrect product, contact customer service for assistance.

We understand that every baby is different. If your baby does not adjust to Kabrita, you may request a refund within 7 days of purchase. This applies to first-time purchases only. Please contact customer service for details and terms & conditions may apply.

Refunds typically take up to 20 working days after the product has been collected and inspected. To be eligible for a refund, the tins must be unopened and in their original condition. Please contact our customer service team to initiate the process.

We are working on introducing a subscription plan soon. Stay tuned!

No, Kabrita is not suitable for babies with a diagnosed cow’s milk protein allergy (CMPA). However, some babies with mild sensitivities to cow’s milk (but no confirmed allergy) may tolerate goat milk better. Always consult a doctor before switching formulas.

It is best to use one formula at a time to ensure consistency in digestion.

If you have a complaint regarding our products or services, please contact our customer service team via email at hello@kabrita.ae. We will work to resolve your issue as quickly as possible.

At Kabrita, your baby's safety is our top priority. Our goat milk formula is produced according to strict European Union standards, which are known for being among the most rigorous in the world—stricter than many other regions, including the US.

We conduct thorough and routine testing on every batch of formula for contaminants, including heavy metals like arsenic, lead, cadmium, and mercury. These tests ensure that levels are well below the maximum allowable limits set by the European Food Safety Authority (EFSA).

Our manufacturing process, careful ingredient sourcing, and rigorous quality control all work together to ensure a clean, safe, and high-quality product for your little one. We’re proud to offer a formula you can trust.

If you ever have specific questions about safety or testing, our customer care team is always happy to help.

Yes, Kabrita formula is completely free from artificial additives, preservatives, and synthetic colors. We believe that your baby deserves clean, gentle nutrition so we keep our ingredients simple and safe. Every batch is carefully formulated to support your little one’s growth without anything unnecessary.

Absolutely. Kabrita is tested by both in-house experts and independent third-party laboratories to ensure the highest standards of quality and safety. Every batch is screened for contaminants including heavy metals and must pass multiple checkpoints before reaching your baby’s bottle.

Yes, Kabrita Goat Milk Formula is free from soy protein and free from palm oil. Instead, we use high-quality vegetable oils that are more gentle on tiny tummies and better mimic the fat profile of breast milk. We understand that many parents prefer formulas without palm oil, and we’re proud to offer that option.